ProductBridge
AI support agent and feedback board on one customer record
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ProductBridge unifies live chat, help center, surveys, feedback boards, roadmap, and changelog into a single AI-native platform. Every support conversation, survey response, and feature request writes to the same customer record, so your roadmap runs on evidence instead of whoever shouts loudest.
The AI agent answers support chats from your help center, calls your APIs via tools and workflows, and hands off to a human when it should. Every chat is captured, deduplicated, and scored by reach and revenue impact. An MCP server lets Claude, ChatGPT, and Cursor read your feedback directly.
Flat pricing from $29/month with no per-seat fees. Free plan available, 14-day trial on paid plans, and migration paths from Canny, Featurebase, and Intercom.
AI-assisted draft, human-reviewed before publishing — see how we choose & review tools.
Why we picked it
Most teams stitch together a helpdesk, a feedback board, and a survey tool, then copy between them all week. ProductBridge puts every signal on one customer record and closes the loop — when a requested feature ships, everyone who asked gets notified. The flat pricing is a genuine differentiator against per-seat competitors like Canny and Featurebase.
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