Ops AI by Middleware

Observability copilot to resolve production issues instantly

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About

Ops AI by Middleware is an observability assistant that helps engineering teams find and fix production problems. It watches across data sources, including APM traces, real-user monitoring, and logs, correlates signals into a likely root cause, and points to the specific code or configuration involved.

For many issues it can propose a fix and open a pull request in GitHub directly, so the path from alert to remediation is much shorter than manual investigation.

It is aimed at on-call engineers and platform teams who want faster incident resolution and less time spent piecing together dashboards during an outage. It works within Middleware's observability platform.

AI-assisted draft, human-reviewed before publishing — see how we choose & review tools.

Why we picked it

Ops AI made the cut for correlating across APM, real-user monitoring, and logs into one likely root cause — and proposing an actual pull request, not just a diagnosis. Worth naming for a team where the gap between finding a bug and fixing it is the real time sink.