Keiki
Build one AI agent, deploy it across every messaging channel
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Keiki is a platform for building customer-facing AI agents that work across SMS, iMessage, WhatsApp, Slack, Telegram, and email from a single definition. You give the agent your knowledge base, memory, voice, tools, and boundaries, then launch it on every channel at once. The same identity, context, and safeguards apply everywhere.
A Keiki agent does more than answer questions. It can search connected knowledge, browse the web, call business tools, complete workflows, request approval before sensitive actions, and hand off to a human when judgment is needed. Every conversation and agent run is inspectable, so you can understand what happened and improve the agent over time.
Keiki grew out of the infrastructure team built to power Orchid, an AI assistant. They realized they had built two products: the assistant itself, and the platform required to make it reliable. Keiki is that platform, now available to other teams. You can build visually or define the agent in code.
AI-assisted draft, human-reviewed before publishing — see how we choose & review tools.
Why we picked it
Keiki made the list for the single-definition promise — build the agent once, and the same identity and safeguards apply across SMS, WhatsApp, and Slack. Worth it if your customers are scattered across channels and you don't want a separate bot personality on each.
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